But, my husband lost ALOT of sleep last night, tossing and turning and finally getting up at 4 a.m. over his car. To have it gone for as long as it was, we expected more then what we got back. You see, his car was purchased "used" on his birthday Oct. 7 ,2011. It had only 30,000 miles on it and the engine was in Like New condition. Pristine for a car engine! He loved this car and took really good care of it, until his accident on Dec. 9, 2011. So to have it gone for 64 days being repaired and to come back in less then pristine condition is....Unacceptable! We are not demanding, obnoxious people. We just want what we had and ask nothing more and surely nothing less! We are very patient
Because of the terrible weather we were having on Friday when the car was "ready" to be picked up, we couldn't go until Sat. Needless to say this shop is NOT open on the weekends so there was no one to speak with at that time. Besides the fact that the car itself was covered with snow and ice and it was below freezing out, my husband didn't take a REALLY good look at it until we had it Home. So disappointing! Because now with the condition of the engine parts that they did put in it, we know that there is no way that this car looks or will perform like a car that has only 30,000 miles on it!
It is NOT our fault that they didn't "total" the car, as maybe it should have been. That point was definitely pointed out to my husband when our insurance rep called and said the car was "ready". It is Not our fault that they chose to go the "cheap" route and put junkyard parts in our engine and think we would call it "good"! It is NOT our fault that our insurance company ok'd going the route of over $10,000 + in repairs on our car for the workmanship that they got....WE got in return!
SO....Today, we returned the car to the shop and parked it in front of their front door and locked it. My husband called every phone number that he knew in association to our car and these problems and left messages. He has typed up a letter (4-5 to be exact) and plans on having a little "pow wow" as he calls it with our insurance people and the shop owner! We only ask for it to be in the condition it was in, looking like it DID....like new engine, correct grill, no grease spots in the interior and so on. We don't think that is too much to ask?
So, I do not know how much longer I will be without a car! I'm hoping they throw in a rental at least this time!